STUDIO TIPTOP

(Tip Top Computers & PhotoGoods)

Last Updated: July 6, 2026

This policy explains how order cancellations and refunds are handled on tiptopgear.in, operated by Studio Tiptop, Katni, Madhya Pradesh, India.

1. Order Cancellation by You

• Orders can only be cancelled before they are dispatched. Please contact us as soon as possible via WhatsApp (9425465168) or phone with your order number if you wish to cancel.
• Once an order has been dispatched or shipped, it cannot be cancelled.
• If a cancellation request is approved before dispatch and payment has already been made, the amount will be refunded as per Section 3 below.

2. No Returns, Refunds, or Replacements After Delivery

• All sales are final once a product is delivered. We do not offer returns, refunds, or replacements on any product after delivery, except where required by applicable Indian consumer protection law.
• We strongly encourage customers to review product details, specifications, and images carefully, and to contact us with any questions before placing an order.
• Products covered under manufacturer warranty (e.g., laptops, cameras, lenses, printers) should be claimed directly through the respective brand’s authorized service center as per that manufacturer’s warranty terms.
• If a product arrives significantly damaged in transit, or is materially different from what was ordered, please contact us within 24 hours of delivery with photos of the item and packaging. Such cases will be reviewed individually and are not covered under a general return policy.

3. Refunds

Refunds are issued only in the following limited situations:

• An order is cancelled before dispatch, as per Section 1
• We are unable to fulfil an order due to stock unavailability, pricing error, or inability to deliver to your location
• A transit-damage or wrong-item claim (Section 2) is reviewed and approved by us

Approved refunds will be processed to the original payment method used at checkout. Refund processing times depend on your bank or payment provider and typically take 5–10 business days to reflect after we initiate the refund.

4. Order Non-Delivery

If an order does not reach you due to an incorrect address provided by you, repeated unavailability at the delivery location, or refusal to accept delivery, the order will not be eligible for a refund, and re-shipping charges (if applicable) may apply.

5. Contact Us

For any cancellation or refund-related queries, please reach out:

Studio Tiptop, Katni, Madhya Pradesh, India WhatsApp: 9425465168 Website: tiptopgear.in